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Privacy Policy

Introduction
Kitchen Rethink ("we", "us", or "our") is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or contact us through our online forms. We process personal data in accordance with the requirements of UK data protection law, including the UK GDPR and the Data Protection Act 2018.

Information We Collect
We may collect and process the following types of personal data:
Information You Provide to Us
When you use our contact form or make an enquiry, we may collect:

  • Your name

  • Email address

  • Telephone number

  • Address details (if provided)

  • Project or enquiry details

  • Any other information you choose to provide
     

Payment Information
If you make a payment through our website, payments are processed securely by Stripe.
We do not store your full payment card details. Payment information is handled securely by Stripe in accordance with their privacy policies.

Automatically Collected Information
When you visit our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

This information may be collected using cookies where permitted.

How We Use Your Information
We use your personal data to:

  • Respond to enquiries submitted through our contact form

  • Provide quotes and information about kitchen services

  • Process payments securely

  • Manage customer relationships

  • Improve our website and services

  • Comply with legal obligations
     

We only use your information where we have a lawful basis to do so.

Payments
Payments made through our website are processed by Stripe.
Stripe may collect and process your personal data, including payment details, in accordance with their own privacy policy. We recommend reviewing Stripe’s privacy policy for more information about how your data is handled.

Cookies
Our website uses cookies to enhance your browsing experience and analyse how visitors use our website.
Cookies may be used to:

  • Remember your preferences

  • Improve website performance

  • Provide website functionality
     

Where required by law, we will request your consent before placing non-essential cookies on your device.
You can control or disable cookies through your browser settings.

Data Sharing
We do not sell your personal data.
We may share your information with trusted third parties where necessary, including:

  • Payment processors (such as Stripe)

  • Website hosting providers

  • IT and technical support providers

  • Legal or regulatory authorities where required by law
     

All third parties are required to respect the security of your personal data.

Data Retention
We only keep your personal data for as long as necessary to:

  • Respond to enquiries

  • Provide services

  • Meet legal or regulatory requirements

When your data is no longer required, it will be securely deleted.

Data Security
We take reasonable steps to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration.
However, no method of transmission over the internet is completely secure.

Your Data Protection Rights
Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Request transfer of your data

  • Withdraw consent where applicable


Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of other websites.

If you have any questions about this Privacy Policy or how your data is handled, please contact us.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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